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**Last Updated:** [08/06/2026]

 

  1. Introduction

 

Welcome to DhypeCloset (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect the following personal information

Information You Provide Directly

* Full name

* Email address

* Telephone number

* Billing address

* Delivery address

* Payment information (processed securely through third-party payment providers)

* Account login details (if you create an account)

 

Information Collected Automatically

When you visit our website, we may automatically collect:

* IP address

* Browser type and version

* Device information

* Website usage data

* Cookies and tracking information

  1. How We Use Your Information

We use your personal information to:

* Process and fulfil your orders

* Deliver purchased products

* Manage customer accounts

* Respond to enquiries and customer service requests

* Send order confirmations and updates

* Improve our website, products, and services

* Detect and prevent fraud

* Comply with legal and regulatory obligations

* Send marketing communications where you have consented to receive them

  1. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

* Performance of a contract (to process your orders)

* Compliance with legal obligations

* Legitimate business interests

* Your consent (for marketing communications where required)

  1. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

* Payment processors

* Delivery and courier services

* Website hosting providers

* IT support providers

* Marketing service providers

* Legal or regulatory authorities when required by law

All third parties are required to protect your personal information and process it in accordance with applicable data protection laws.

  1. Payment Security

Payments are processed through secure third-party payment providers. DhypeCloset does not store your full payment card details on its systems.

  1. Marketing Communications

If you subscribe to our marketing communications, we may send you information about new products, promotions, and offers.

You can unsubscribe at any time by:

 

* Clicking the unsubscribe link in our emails; or

* Contacting us directly.

  1. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

Cookies may be used to:

* Remember your preferences

* Keep items in your shopping cart

* Analyse website performance

* Support marketing activities

You can manage cookie settings through your browser preferences.

  1. Data Retention

We retain personal information only for as long as necessary to:

* Fulfil the purposes outlined in this Privacy Policy

* Comply with legal obligations

* Resolve disputes

* Enforce our agreements

  1. Your Rights

Under UK GDPR, you have the right to:

* Access your personal data

* Correct inaccurate information

* Request deletion of your data

* Restrict processing

* Object to processing

* Request data portability

* Withdraw consent where processing is based on consent

 

To exercise any of these rights, please contact us using the details below.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

 

However, no internet transmission can be guaranteed to be completely secure.

  1. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

 

**DhypeCloset**

 

Email: info@dhypecloset.com

Website: https://dhypecloset.com/

  1. Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: [https://www.ico.org.uk](https://www.ico.org.uk)