Last Updated: [08/06/2026]

At DhypeCloset, customer satisfaction is important to us.

Returns Eligibility

You may return eligible items within 3 working days of receiving your order.

To qualify for a return:

• Items must be unworn and unused.
• Items must be in their original condition.
• Original tags and packaging must be attached.
• Proof of purchase must be provided.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items.
• Gift cards.
• Personalised or custom-made products.
• Items showing signs of wear, damage, washing, or alteration.

How to Return an Item

To request a return:

1. Contact our customer service team.
2. Provide your order number.
3. Wait for return instructions.
4. Ship the item back using the provided return details.

Customers are responsible for return postage costs unless the item is faulty or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

Approved refunds will be processed to the original payment method within 5–10 business days.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, don’t hesitate to get in touch with us within 48 hours of delivery with photographs of the issue.

We will arrange a replacement, exchange, or refund where appropriate.

Exchanges

Exchanges are subject to stock availability.

If the requested size or item is unavailable, a refund may be offered instead.

Contact

Email: info@dhypecloset.com

Website: www.dhypecloset.com/

Last Updated: [08/06/2026]

At DhypeCloset, customer satisfaction is important to us.

Returns Eligibility

You may return eligible items within 14 days of receiving your order.

To qualify for a return:

• Items must be unworn and unused.
• Items must be in their original condition.
• Original tags and packaging must be attached.
• Proof of purchase must be provided.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items.
• Gift cards.
• Personalised or custom-made products.
• Items showing signs of wear, damage, washing, or alteration.

How to Return an Item

To request a return:

1. Contact our customer service team.
2. Provide your order number.
3. Wait for return instructions.
4. Ship the item back using the provided return details.

Customers are responsible for return postage costs unless the item is faulty or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

Approved refunds will be processed to the original payment method within 5–10 business days.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, don’t hesitate to get in touch with us within 48 hours of delivery with photographs of the issue.

We will arrange a replacement, exchange, or refund where appropriate.

Exchanges

Exchanges are subject to stock availability.

If the requested size or item is unavailable, a refund may be offered instead.

Contact

Email: info@dhypecloset.com

Website: www.dhypecloset.com/